Warranty
Our warranty reflects our confidence in the high quality of our design, engineering, production and product performance. In case of a defect, please present your proof of purchase and the product serial number that is located on the sticker at the bottom of the product.
The warranty covers all manufacturing and material defects (except soft parts), existing at the date of purchase or appearing within a set time from the date of purchase. You can extend to a product lifetime warranty for free, simply by registering your product online within 3 months from the date of purchase.
All soft parts (e.g. seat fabric cover, headrest cover, newborn adapter cover, shoulder pads, mosquito net, rain cover) are covered against material or manufacturing defects during 6 months from the date of purchase.
You can find further information on our Warranty Policy and for any questions or warranty claims, please get in touch with your retailer or with our service team.
At Swandoo, We Believe in the Longevity of Quality.
That’s why we back our products with a Free Product Lifetime Warranty. We’re so confident in the craftsmanship, design, and durability of our seats that we stand by them for a lifetime. That’s not just a promise; it’s our commitment to your peace of mind.
What's Covered?
• All Manufacturing and Material Defects: Except for the soft parts, we’ve got you covered against defects present at the time of purchase or within the product lifetime of your seat.
• Soft Parts Coverage: Soft parts like seat fabric cover, headrest cover, newborn adapter cover, and more are protected for 6 months from the date of purchase.
How to Extend the Love?
Simply register your product below, within 3 months of purchase and voila – you’ve upgraded to a Product Lifetime Warranty for free. For more details, check out our Warranty Policy below. For any questions or claims our service team is just a message away.
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