Crash Replacement Scheme
- Immediate support: If your car seat is involved in an accident, no matter how minor, we’re here for you. We will assess your claim and if required get a replacement car seat to you for free to ensure your child’s continued safety.
- Expert Assessment: Our team will analyse the damaged car seat to continue striving for the best solutions, offering an extra layer of security.
- Seamless process: Simply submit the required documents (receipt, police report, Product Replacement Form, and damaged seat), and we’ll handle the logistics of replacement.
Lifetime Warranty
- Confidence in quality: We stand behind the craftsmanship of our car seats, offering a Lifetime Warranty against manufacturing and material defects (excluding soft parts).
- Extended protection: Register your car seat online within 3 months of purchase to activate your Lifetime Warranty for added peace of mind.
- Soft parts covered: Fabric components like the seat cover and headrest are covered for 6 months against material or manufacturing defects.
The Swandoo Care Advantage
- Unmatched peace of mind: This level of protection will allow you to focus on what’s most important when life happens.
- Safety first: Replacing damaged car seats promptly, ensuring your child’s safety is never compromised.
- Maximised value: Your investment in a Swandoo car seat is protected for its lifetime, offering exceptional value.
- Simple and hassle-free: We make utilising the Crash Replacement & Free Lifetime Warranty as easy as possible.
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