At Swandoo, our unwavering commitment to excellence is evident in every aspect of our car seats – from meticulous design and engineering to precise production. This is why we're proud to offer an extensive warranty, a tangible reflection of our confidence in the durability and performance of our products.
Should you encounter any issues, we're here for you. Simply provide your proof of purchase along with the product's serial number, conveniently located on the sticker at the product's base, to initiate the warranty process.
Our comprehensive warranty specifically covers any manufacturing or material defects (excluding soft parts) that were present at the time of purchase or that may emerge within a defined period following the purchase date. To further enhance your peace of mind, we offer an exclusive opportunity to upgrade to a lifetime warranty for your product, absolutely free. To take advantage of this offer, just register your product on our website within three months of purchase.
We also understand the importance of the finer details. That’s why we cover all soft components of your car seat, including the seat fabric cover, headrest cover, newborn adapter cover, shoulder pads, mosquito net, and rain cover. These parts are protected against material or manufacturing defects for a full 6 months from the date of purchase.
For more detailed information, please refer to our Warranty Policy. If you have any inquiries or need to make a warranty claim, don't hesitate to contact your retailer or reach out to our dedicated service team. They are always ready to assist you.
That’s a whole lot of love… Included straight out of the box, ensuring peace of mind before you even embark on your first journey.