Accident Replacement Programme

Life is unpredictable, and accidents, unfortunately, are part of the journey. We’ve got you covered with our Free Accident Replacement Scheme, ensuring that even in challenging times, your child’s safety remains our top priority.

What You Need?

1.

PROOF OF PURCHASE:

Dig out that receipt - it’s your golden ticket.
2.

POLICE OR INSURANCE REPORT

Safety first – a report is crucial to validate your case.
3.

PRODUCT REPLACEMENT FORM

Fill it out, and we’ll take care of the rest.
4.

THE DAMAGED SEAT

For internal analysis - we strive to evolve & learn from real incidents.

How to Get Started?

Download our Product Replacement Form below and shoot it over to us at hello@swandoo.com. We’ll handle the logistics, allowing you to focus on what matters – your child’s well-being.

Product Replacement Form

Conditions Apply:

  • Same Model or Equivalent: Your replacement will match or exceed, though we can’t guarantee the same color.
  • No Cash Refunds: We’re here for safety, not finances.
  • New Products Only: This offer is exclusive to new Swandoo products.
  • Prompt Reporting: File your report within 30 days for a hassle-free exchange.

Still Have Questions?

For any questions or claims our service team is just a message away.

Message Our Team