Swandoo Care V2

Swandoo Care is more than just a warranty; it's a comprehensive program designed to give you complete peace of mind when it comes to your child's safety. We understand that accidents can happen, and even minor collisions can compromise the integrity of your car seat. That's why we offer the Accident Replacement Scheme and the Lifetime Warranty, ensuring your child stays protected on every journey…

…that’s a whole lot of love included as standard. 

 

Benefits & Features

Accident Replacement Scheme


Immediate Support

When the unexpected happens, Swandoo is ready to stand by your side. Should your car seat be involved in any accident, we promise swift and uncompromising support. Our priority is your child’s safety, and we ensure this by offering a free replacement car seat, minimizing any disruption to your daily life.

 

Expert Assessment

Your peace of mind matters to us. Every damaged car seat received undergoes a thorough analysis by our team of experts. This not only guarantees an added layer of security but also contributes to our ongoing commitment to safety innovation and excellence.

 

Seamless Process

We understand that dealing with an accident is stressful enough. That's why we've streamlined our replacement process to be as hassle-free as possible. Simply submit the required documents, including the purchase receipt, police report, Product Replacement Form, and the damaged car seat itself. From there, leave the logistics to us, and we'll ensure your new car seat is on its way promptly.

 

Lifetime Warranty

Confidence in Quality

Swandoo car seats are built to last, crafted with precision and care. We stand behind our products with a Lifetime Warranty against manufacturing and material defects. This warranty covers everything but the soft parts, showcasing our confidence in our car seats' quality and durability.

 

Extended Protection

Activate your Lifetime Warranty by registering your car seat online within the first three months of purchase. This simple step grants you extended protection, ensuring your investment is safeguarded for the long haul. It's our way of saying thank you for trusting Swandoo with your family's safety.

 

Soft Parts Coverage

We go beyond the standard by offering a 6-month warranty on fabric components, including the seat cover and headrest, against material or manufacturing defects. While these parts are made to endure the demands of daily use, we’ve got you covered in case of the unexpected.

 

The Swandoo Care Advantage

Choosing Swandoo Care means you’re not just investing in a car seat; you’re securing a promise of safety, quality, and peace of mind for your most precious cargo. Our Accident Replacement Scheme and Lifetime Warranty represent our commitment to you and your family, ensuring that you receive the best in care and protection. With Swandoo, you’re not just a customer; you’re part of the family.